WELCOME TO THE SHOP!
Here you can view and purchase all the packages that we have to offer. To view the information on packages, the info is displayed after clicking on the green 'Buy' button on said package(s).
How can I make sure my purchase is successful?
- Enter your username correctly when the store asks you to enter it.
- You must be online when you make a purchase to assure you receive the packages you've purchased.
- If you're purchasing Keys or Items, or anything that takes up Inventory space, be sure you have enough space in your in-game inventory.
- If you purchase a rank, the price of the next ranks will automatically be adjusted (new system for rank upgrades).
- Purchases may take up to 10 minutes to process.
- Under 18? Ask for parental consent before purchasing anything.
What do I do if I don't receive my purchase(s)?
When you purchase anything from our store it can take up to 10 minutes to process and give you your items. You must be online in-game to receive your packages unless you are buying a package that says otherwise. If for some reason you do not receive your package(s) after you purchase them please open a forum thread in our "Purchase Support" category with the transaction details. If you have paid with an eCheck then it can take up to 10 days for the eCheck to clear, once it clears you will get your items within 10 minutes.
You can check your order history by going to http://store.insanemc.net/status.
Anything you purchase from this store is considered an intangible virtual item. We cannot recover the items you used when you purchased the package or the perks you have used. No refunds will be granted. If you think your case is different then please feel free to open a forum thread in our "Purchase Support" category with the transaction details. Additionally, if you have any issues with the "Purchase Support" forums or you prefer emailing us, you can reach us at firstname.lastname@example.org.
Also, when InsaneMC resets it's server(s) you may lose items you have previously purchased. However, all rank purchases are final unless you charge back at which point you will be banned from the server and lose your rank.
Attempts to bypass our refund policy via filing a dispute with PayPal, or your credit company, will result in you being permanently banned from our server, and the chargeback being attached to your account on EVERY Buycraft store PERMANENTLY!
The information you enter upon checkout whether private or public will not be given out, exchanged, or sold. We collect your information for the sole purpose of tracking and verifying payments you make to our store.
To pay via Credit/Debit card without a PayPal account, checkout with PayPal then click this option:
Paypal and Xsolla are our available payment methods when purchasing an item in the InsaneMC store. Do keep in mind that payments made via eCheque (PayPal) can take up to 7 to 10 days to clear (just like paper check). Xsolla supports over 700+ payment methods (should support your payment method anywhere in the world)